Built Together for BC — A Partnership 12 Years in the Making
A long-term partnership that continues to define scheduling in BC.
Louis Brier and StaffScheduleCare have worked together for over a decade to shape a scheduling system built for BC — grounded in partnership, exceptional service, and continuous improvement.
Louis Brier Home & Hospital (Vancouver, BC) —
300+ staff; unionized environment under BC’s standardized collective agreements.
Our Partner: Loren Tisdelle, Director of HR (7 years at LBHH).
Oversees staffing and payroll.
Problem-Solve Together —
Partnership Built Over Years
When collective agreements shift, SSC is there to help problem-solve. From new wage schedules to seniority logic and add pays, the SSC team has sat down with Louis Brier again and again to make updates work — not just for one home, but for all BC organizations.
“When BC wage schedules changed, SSC sat down with us; we problem-solved together inside the system.”
Exceptional Service —
From Implementation to Today
SSC’s partnership began with exceptional on-site service and continues with minutes-level response times and named support contacts.
“Through support conversations we surface product improvements, and we see the upgrades ship.”
“Response times fromSSC are hard to beat— minutes, withnamed people ourteam knows.”
Problem-Solve Together —
The Best of Breed in Scheduling
Over time, SSC has evolved its product specifically for BC’s unique needs — from block booking to mass messaging to the mobile app. The result: the best scheduling solution for BC.
“We re-evaluated alternatives. Time and time again they either lacked features or didn’t understand the complexity.”
“My staffing team lives in SSC all day, every day — and they like the product. That speaks volumes.”
Impact —
Efficiency, Accountability, and Insight
Beyond saving more than 50 hours of admin time weekly, the benefits of SSC extend to culture and accountability.
“No more missed shifts: employees always know their schedule.”
“Reporting gives decision support — we can target real issues like frequent lateness.”
Partnership You Can Feel
“Partnership shows up everywhere — support, roadmap, even contracting feels collaborative.”
Advocating for What Works
“We recommend SSC often; people look to Louis Brier for best practice.”
“We’re strong believers in having the best solutions for our staff — the best scheduling, best payroll, best HRIS. SSC delivers on that vision.”
The Benefits
- 12+ Years of Partnership
- Exceptional Service
- Built with BC, for BC
- Best-of-Breed Scheduling
- Collaboration at Every Step